Privacy Policy

1. Introduction

SkilledOS Inc. ("SkilledOS," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web platform (collectively, the "Service").

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, company name, and password when you create an account.
• Profile Information: Job title, profile photo, and professional details.
• Job Data: Client information, job details, notes, photos, and documents you upload.
• Payment Information: Billing address and payment method details (processed securely by our payment processor).

2.2 Information Collected Automatically

• Location Data: With your permission, we collect GPS location for time tracking, job site verification, and navigation features. You can disable this in your device settings.
• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Usage Data: Features used, time spent in the app, and interaction patterns to improve our Service.
• Photos: When you take photos through the app, we may collect location metadata if enabled on your device.

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send administrative messages, updates, and security alerts
• Enable job scheduling, time tracking, and team coordination features
• Provide customer support and respond to inquiries
• Analyze usage patterns to enhance user experience
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Your Organization: Information is shared within your organization's account as configured by your administrator.
• Service Providers: Third-party vendors who assist in operating our Service (hosting, analytics, payment processing).
• Legal Requirements: When required by law or to protect our rights, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Secure data centers with physical security measures

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes or enforcing agreements.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent where processing is based on consent
• Opt-out of marketing communications

To exercise these rights, contact us at privacy@skilledos.com.

8. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

10. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information. We do not sell personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: